Garage door repairs
Garage door won’t open or close.
Usually power, the remote, or a spring or cable that has let go. How to tell which, and what to do next.
- Stop if the door is crooked or stuck part-way
- Mobile repairs across Auckland
- Garador and most other brands
What it usually means
A door that won’t move at all, with the opener silent, is usually power or the remote. A door that starts, strains and stops is usually the opener working against a door that has lost its balance. A door that is crooked, or stuck part-way, usually has a broken cable or spring.
What to do right now
Stop if the door is crooked or stuck part-way
- Check the opener has power and the wall button works.
- Try a fresh battery in the remote.
- If the door is crooked, part-open or feels very heavy, stop using it and the opener, keep people and cars clear, and call us.
- Don’t pull the manual release on a door that looks wrong: it can drop.
SafetyGarage door springs and cables are under extreme tension. Adjusting or releasing them is a job for a trained technician.
What we do
We check the springs, cables, rollers and tracks before the opener, because an opener can only move a door that is in balance. Most causes are fixed on the first visit; if a part is needed we quote it on the spot.
Repairs
What happens when you call.
Tell us what it’s doing
Call, or pick the problem in our repair form. A photo or short video helps.
We come to you
Our service is mobile. We’ll give you a time window when you book.
We fix it or quote the part
Most repairs are done on the first visit; if a part is needed, we quote it on the spot.
Keep it running
A first service within 12 months, then one every two years, keeps the door smooth and the Garador warranty valid.
Other common faults
Repairs
Broken garage door spring
Repairs
Garage door off its tracks
Repairs
Garage door remote not working
Repairs
Book a repair.
Tell us what the door is doing and we’ll come to you with the right parts.
